Privacy Policy

At Thanox, we respect your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, and share your information when you visit or make a purchase from our store.

1. Information We Collect

When you visit Thanox, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device.

When you make a purchase or attempt to make a purchase, we collect personal information such as your name, billing address, shipping address, payment details, email address, and phone number.

2. How We Use Your Information

We use your personal information to:

Process and fulfill your orders
Provide order confirmations and shipping updates
Communicate with you and respond to inquiries
Detect and prevent fraud or security issues
Improve our website, services, and customer experience
Send promotional offers (only if you opt-in)

3. Sharing Your Information

We may share your information with trusted third-party services to operate our business effectively, including:

Payment gateways for secure transactions
Shipping and logistics partners
Analytics tools to improve performance

We may also disclose your information if required by law or to protect our legal rights.

4. Cookies & Tracking Technologies

Thanox uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze website traffic.

You can choose to disable cookies through your browser settings, but some features of the site may not function properly.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill your orders and comply with legal and regulatory requirements.

6. Your Rights

You have the right to:

Access the personal information we hold about you
Request corrections or updates
Request deletion of your personal data
Opt-out of marketing communications at any time

To exercise these rights, please contact us using the details below.

7. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure.

8. Changes to This Privacy Policy

Thanox reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: support@thanox.in